A Refined Shopping Experience
At Thee Artistry Bar, we believe in transparency, professionalism, and clarity. Please review our policies to ensure a seamless and luxurious experience.
Processing Time: All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods: We offer standard and expedited shipping options. Shipping times vary based on your location and selected method.
Tracking: Once your order ships, you will receive a confirmation email with tracking information.
Store Pickup: Select local pickup at checkout. You will receive a notification when your order is ready for collection at our location.
❤ Pickup days tues-sat. Absolutely no pickups on Sunday or Monday.
❤ All orders must be placed online.
❤ Please allow up to 2 hrs for your order to be ready.
❤ Ready times are subject to change based off of influx of orders.
❤ Please wait for pickup email. Please do not show up without receiving the email.
❤ Once email has been received, please reach out to me to schedule a pickup time.
Local Delivery: Available within select areas. Delivery times and fees will be calculated at checkout based on your address.
Refund Policy: Due to the nature of our beauty products, all sales are final. We do not accept returns or exchanges unless the product is damaged or defective.
Order Accuracy: Please review your order carefully before completing your purchase. We are not responsible for incorrect orders placed by the customer.
Damaged Products: If you receive a damaged product, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or refund.
Incorrect Items: If you receive an incorrect item, please notify us within 48 hours. We will send the correct product at no additional cost.
Customer Service: For questions or concerns, please reach out to our team at support@theeartistrybar.com
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
Response Time: We aim to respond to all inquiries within 24-48 hours.
By completing your purchase, you acknowledge and agree to our policies. Thank you for choosing Thee Artistry Bar.